/* =============================================================================
   CRM — visual 2026 (M6.5, 18/10/2026)

   Fundo azul-gelo, cartoes brancos com borda fina, barra lateral azul-marinho,
   azul no destaque e verde so no que fala com o WhatsApp. Temperatura do lead
   com cor fixa em todo o sistema: ruim vermelho, frio azul, morno laranja,
   quente verde. A marca do cliente (white-label) troca --accent e --agua pelo
   app.js, que tambem calcula a cor do texto por cima delas.
   Contraste AA: texto 16:1, texto-2 6,9:1 e texto-3 11:1 no branco.
   ============================================================================= */
@font-face { font-family: 'Outfit'; font-style: normal; font-weight: 100 900; font-display: swap;
  src: url('/assets/fontes/outfit-latin.woff2') format('woff2'); }
@font-face { font-family: 'Source Sans 3'; font-style: normal; font-weight: 200 900; font-display: swap;
  src: url('/assets/fontes/source-sans-3-latin.woff2') format('woff2'); }

:root {
  --bg:            #F5F8FC;
  --bg-card:       #FFFFFF;
  --border-card:   #E3E9F1;
  --linha:         #E3E9F1;
  --accent:        #163F99;
  --accent-2:      #1F5EDB;
  --agua:          #1F5EDB;
  --agua-funda:    #163F99;
  --agua-texto:    #FFFFFF;
  --soft:          #EAF1FD;
  --soft-2:        #D6E4FB;
  --areia:         #FFF7EC;
  --cobre:         #C77A1A;
  --gradiente:     linear-gradient(135deg, #1F5EDB, #163F99);
  --lateral:       linear-gradient(180deg, #0F2C6B 0%, #163F99 100%);
  --lateral-texto: #DCE6F7;
  --texto:         #0F1B2D;
  --texto-2:       #4A5A70;
  --texto-3:       #2B3B52;
  --ok:            #17A355;
  --erro:          #C0392B;
  --aviso:         #B4690E;
  --cta:           #25D366;
  --cta-2:         #1DA851;
  --t-quente:      #17A355;
  --t-morno:       #E67E22;
  --t-frio:        #3461C1;
  --t-ruim:        #C0392B;
  --sombra:        0 1px 2px rgba(15,27,45,.05), 0 8px 24px rgba(15,27,45,.07);

  --r-1: 8px; --r-2: 12px; --r-3: 14px; --r-4: 20px; --pill: 999px;
  --fonte: "Outfit", "Segoe UI", system-ui, sans-serif;
  --titulo: "Outfit", "Segoe UI", system-ui, sans-serif;
  --mono: ui-monospace, "SF Mono", Menlo, monospace;
  --ease: cubic-bezier(0.4, 0, 0.2, 1);
}

* { box-sizing: border-box; }

html, body { height: 100%; }

body {
  margin: 0;
  font-family: var(--fonte);
  font-size: 14px;
  line-height: 1.55;
  color: var(--texto);
  background-color: var(--bg);
  -webkit-font-smoothing: antialiased;
}

[hidden] { display: none !important; }

::-webkit-scrollbar { width: 9px; height: 9px; }
::-webkit-scrollbar-track { background: transparent; }
::-webkit-scrollbar-thumb { background: rgba(15,27,45,.22); border-radius: var(--pill); }
::-webkit-scrollbar-thumb:hover { background: rgba(15,27,45,.4); }

/* ---------------------------------------------------------------- tipos */

h1, h2, h3 { margin: 0; font-family: var(--titulo); font-weight: 600; letter-spacing: -0.01em; color: var(--texto); }
h1 { font-size: 24px; }
h2 { font-size: 18px; }
h3 { font-size: 15px; }

a { color: var(--accent-2); text-decoration: none; }
a:hover { text-decoration: underline; }

.rotulo {
  font-weight: 600; text-transform: uppercase; letter-spacing: .1em;
  font-size: .7rem; color: var(--texto-2);
}
.stat { font-family: var(--titulo); font-size: 2.1rem; font-weight: 700; line-height: 1.1; color: var(--texto); }
.suave { color: var(--texto-2); }
.mini { font-size: 12px; }
.mono { font-family: var(--mono); font-size: 12px; }
.truncar { overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.centro { text-align: center; }
.direita { text-align: right; }

/* ---------------------------------------------------------------- vidro */

.vidro {
  background: var(--bg-card);
  border: 1px solid var(--border-card);
  border-radius: var(--r-3);
  box-shadow: var(--sombra);
  transition: transform 0.25s var(--ease), border-color 0.25s var(--ease), box-shadow 0.25s var(--ease);
}
.vidro.clicavel { cursor: pointer; }
.vidro.clicavel:hover {
  border-color: var(--agua-funda);
  box-shadow: 0 2px 4px rgba(15,27,45,.08), 0 18px 40px rgba(15,27,45,.14);
  transform: translateY(-2px);
}

.cartao { padding: 18px; }

/* ---------------------------------------------------------------- layout */

.app { display: flex; min-height: 100vh; }

.lateral {
  width: 236px; flex-shrink: 0;
  padding: 18px 12px;
  display: flex; flex-direction: column; gap: 3px;
  position: sticky; top: 0; height: 100vh; overflow-y: auto;
  background: var(--lateral);
  color: var(--lateral-texto);
}
.lateral .suave, .lateral .rotulo { color: inherit; opacity: .7; }
.lateral::-webkit-scrollbar-thumb { background: rgba(255,255,255,.25); }

.marca { display: flex; align-items: center; gap: 10px; padding: 4px 10px 18px; }
.marca-icone { color: var(--agua-texto);
  width: 32px; height: 32px; border-radius: 10px;
  background: var(--gradiente);
  display: grid; place-items: center; font-weight: 800; font-size: 13px;
}
.marca-nome { font-weight: 700; letter-spacing: -0.02em; font-size: 15px; }
/* Na barra azul: icone branco e nome branco. */
.lateral .marca-icone { background: #FFFFFF; color: var(--accent); box-shadow: 0 4px 12px rgba(0,0,0,.18); }
.lateral .marca-nome { color: #FFFFFF; }

.nav-item {
  display: flex; align-items: center; gap: 10px;
  padding: 9px 12px; border-radius: var(--r-1);
  color: inherit; background: transparent; border: 0;
  font: inherit; font-size: 13.5px; font-weight: 500; text-align: left; width: 100%;
  cursor: pointer; transition: all .2s var(--ease);
}
.nav-item:hover { background: rgba(255,255,255,.09); color: #FFFFFF; }
.nav-item.ativo { background: rgba(255,255,255,.16); color: #FFFFFF; font-weight: 600; box-shadow: inset 3px 0 0 #FFFFFF; }
.nav-item .badge { background: #FFFFFF; color: var(--accent); }
.nav-item .badge { margin-left: auto; }
.nav-grupo { padding: 14px 12px 6px; }

.principal { flex: 1; min-width: 0; display: flex; flex-direction: column; }

.principal.tela-painel,
.principal[data-tela-atual="painel"] { position: relative; min-height: 100vh; }

.dashboard-area {
  position: relative;
  z-index: 1;
}

.topo {
  display: flex; align-items: center; gap: 14px;
  padding: 14px 24px; border-bottom: 1px solid var(--linha);
  position: sticky; top: 0; z-index: 20;
  background: rgba(255,255,255,.94); backdrop-filter: blur(14px);
}
.topo .crescer { flex: 1; }

.conteudo { padding: 24px; flex: 1; }

.grade { display: grid; gap: 16px; }
.g2 { grid-template-columns: repeat(2, 1fr); }
.g3 { grid-template-columns: repeat(3, 1fr); }
.g4 { grid-template-columns: repeat(4, 1fr); }
.linha { display: flex; gap: 10px; align-items: center; }
.linha.topo-alinha { align-items: flex-start; }
.espaco { flex: 1; }
.pilha { display: flex; flex-direction: column; gap: 12px; }

/* ---------------------------------------------------------------- botoes */

.btn {
  display: inline-flex; align-items: center; gap: 7px;
  padding: 8px 15px; border-radius: 10px;
  border: 1px solid #D5DEEA;
  background: #FFFFFF; color: var(--texto);
  font: inherit; font-size: 13.5px; font-weight: 600;
  cursor: pointer; transition: all .2s var(--ease); white-space: nowrap;
}
.btn:hover { background: #F2F6FC; border-color: #B9C7DA; }
.btn:disabled { opacity: .45; cursor: not-allowed; }

.btn-primario { background: var(--agua); color: var(--agua-texto); border-color: transparent; font-weight: 700;
  box-shadow: 0 6px 16px rgba(15,27,45,.14); }
.btn-primario:hover { background: var(--agua-funda); border-color: transparent; }
/* So o que abre o WhatsApp fica verde: o olho aprende onde fica a conversa. */
.btn-whats { background: linear-gradient(90deg, var(--cta), var(--cta-2)); color: #FFFFFF; border-color: transparent;
  box-shadow: 0 8px 20px rgba(37,211,102,.28); }
.btn-whats:hover { background: var(--cta-2); border-color: transparent; }

.btn-perigo { color: #B42318; border-color: rgba(239,68,68,.3); background: #FEF3F2; }
.btn-perigo:hover { background: #FEE4E2; border-color: rgba(239,68,68,.5); }

.btn-fantasma { background: transparent; border-color: transparent; color: var(--texto-2); }
.btn-fantasma:hover { background: #EEF2F8; color: var(--texto); }
/* Gravando audio na Inbox (gravador.js): o botao vira o relogio vermelho. */
.btn.gravando { color: var(--erro); border-color: var(--erro); font-variant-numeric: tabular-nums; }

.btn-mini { padding: 4px 10px; font-size: 12px; }
.btn-largo { width: 100%; justify-content: center; padding: 11px; }

/* ---------------------------------------------------------------- campos */

.campo { display: flex; flex-direction: column; gap: 5px; margin-bottom: 14px; }
.campo > span { font-size: 11.5px; font-weight: 600; letter-spacing: .06em; text-transform: uppercase; color: var(--texto-2); }
.campo .dica { font-size: 12px; color: var(--texto-2); text-transform: none; letter-spacing: 0; font-weight: 400; }

input, select, textarea {
  width: 100%; padding: 9px 12px;
  background: #FFFFFF;
  border: 1px solid #D5DEEA; border-radius: 10px;
  color: var(--texto); font: inherit; font-size: 13.5px;
}
input:focus, select:focus, textarea:focus {
  outline: none; border-color: var(--accent-2); box-shadow: 0 0 0 3px rgba(31,94,219,.16);
}
input::placeholder, textarea::placeholder { color: #7A8F97; }
textarea { resize: vertical; min-height: 76px; }
select option { background: #FFFFFF; }

.busca { max-width: 320px; }

/* ---------------------------------------------------------------- tabela */

.tabela { width: 100%; border-collapse: collapse; }
.tabela th {
  text-align: left; padding: 9px 12px;
  font-size: 11px; font-weight: 600; letter-spacing: .08em; text-transform: uppercase;
  color: var(--texto-2); border-bottom: 1px solid rgba(15,27,45,.12);
}
.tabela td { padding: 11px 12px; border-bottom: 1px solid rgba(15,27,45,.06); }
.tabela tr:last-child td { border-bottom: 0; }
.tabela tbody tr { transition: background .15s var(--ease); }
.tabela tbody tr:hover { background: rgba(15,27,45,.05); }
.tabela .acoes { text-align: right; white-space: nowrap; }

/* ---------------------------------------------------------------- badges */

.badge {
  display: inline-flex; align-items: center; gap: 5px;
  padding: 2px 9px; border-radius: var(--pill);
  font-size: 11px; font-weight: 600; letter-spacing: .02em;
  background: var(--soft); color: var(--accent);
}
.badge.ok    { background: #E3F6EA; color: #0F7A3F; }
.badge.erro  { background: #FDE8E6; color: #A93226; }
.badge.aviso { background: #FFF1DF; color: #8A4B08; }
.badge.neutro{ background: #EEF2F8; color: var(--texto-2); }

.ponto { width: 7px; height: 7px; border-radius: 50%; background: var(--texto-2); display: inline-block; }
.ponto.on { background: var(--ok); box-shadow: 0 0 8px rgba(16,185,129,.6); }

/* ---------------------------------------------------------------- inbox */

.inbox { display: grid; grid-template-columns: 310px 1fr 268px; height: calc(100vh - 61px); }
.inbox > * { min-width: 0; overflow-y: auto; }
.inbox-lista { border-right: 1px solid rgba(15,27,45,.1); }
.inbox-painel { border-left: 1px solid rgba(15,27,45,.1); padding: 16px; }

.conversa {
  padding: 12px 14px; border-bottom: 1px solid rgba(15,27,45,.06);
  cursor: pointer; transition: background .15s var(--ease);
}
.conversa:hover { background: #F2F6FC; }
.conversa.ativa { background: var(--soft); border-left: 3px solid var(--accent-2); }
.conversa-topo { display: flex; align-items: center; gap: 8px; }
.conversa-nome { font-weight: 600; font-size: 13.5px; }
.conversa-previa { font-size: 12.5px; color: var(--texto-2); margin-top: 2px; }

.thread { display: flex; flex-direction: column; height: 100%; }
.thread-topo {
  padding: 12px 16px; border-bottom: 1px solid rgba(15,27,45,.1);
  display: flex; align-items: center; gap: 10px;
  position: sticky; top: 0; background: rgba(255,255,255,.94); backdrop-filter: blur(10px); z-index: 5;
}
.thread-topo { flex-wrap: wrap; }
.menu-mais { position: relative; }
.menu-mais > summary { list-style: none; cursor: pointer; }
.menu-mais > summary::-webkit-details-marker { display: none; }
.menu-mais-lista {
  position: absolute; right: 0; top: calc(100% + 6px); z-index: 20; min-width: 220px;
  display: flex; flex-direction: column; padding: 6px; border-radius: 12px;
  background: #fff; box-shadow: 0 12px 32px rgba(15,27,45,.18);
}
.menu-mais-lista button, .menu-mais-lista a {
  text-align: left; padding: 10px 12px; border: 0; background: none; border-radius: 8px;
  font: inherit; font-size: 13.5px; color: inherit; cursor: pointer;
}
.menu-mais-lista button:hover, .menu-mais-lista button:focus-visible,
.menu-mais-lista a:hover, .menu-mais-lista a:focus-visible { background: rgba(15,27,45,.06); }
.menu-mais-lista a { display: block; text-decoration: none; }
@media (max-width: 760px) {
  /* backdrop-filter prenderia o menu fixo dentro do topo da conversa */
  .thread-topo { backdrop-filter: none; background: #fff; }
  .menu-mais-lista { position: fixed; left: 12px; right: 12px; top: auto; bottom: 12px; z-index: 60; }
  .menu-mais-lista button, .menu-mais-lista a { padding: 14px 12px; font-size: 15px; }
}
.thread-corpo { flex: 1; overflow-y: auto; padding: 16px; display: flex; flex-direction: column; gap: 9px; }
.thread-rodape { padding: 12px 16px; border-top: 1px solid rgba(15,27,45,.1); }
/* Respostas prontas: lista acima do campo, rola sozinha para nao empurrar a conversa. */
.respostas-prontas {
  max-height: 40vh; overflow-y: auto; margin-bottom: 10px;
  display: flex; flex-direction: column; gap: 6px;
}
.resposta-pronta {
  text-align: left; padding: 8px 10px; border-radius: var(--r-1); border: 1px solid rgba(15,27,45,.15);
  background: rgba(74,90,112,.06); color: inherit; font: inherit; font-size: 12.5px; cursor: pointer;
  display: flex; flex-direction: column; gap: 2px;
}
.resposta-pronta:hover, .resposta-pronta:focus-visible { background: rgba(15,27,45,.14); }
.resposta-pronta .suave { white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }

.balao { max-width: 68%; padding: 9px 13px; border-radius: var(--r-2); font-size: 13.5px; word-break: break-word; }
.balao.entrada { align-self: flex-start; background: #FFFFFF; border: 1px solid var(--border-card); border-bottom-left-radius: 4px; }
.balao.saida   { align-self: flex-end; background: #DCF8E6; border: 1px solid #B7EBC9; border-bottom-right-radius: 4px; }
.balao.ia      { background: var(--soft); border-color: var(--soft-2); }
.balao.nota    { align-self: center; max-width: 82%; background: var(--areia); border: 1px dashed rgba(199,122,26,.45); }
.balao-meta { font-size: 10.5px; color: var(--texto-2); margin-top: 4px; display: flex; gap: 6px; align-items: center; }
.balao img, .balao video { max-width: 100%; border-radius: var(--r-1); display: block; }
.balao audio { width: 240px; }

/* ---------------------------------------------------------------- kanban */

/* Cada etapa tem cor propria: a faixa no topo e a borda esquerda dos cartoes
   usam --etapa, definida inline por coluna. Sem isso, seis colunas identicas
   viram um borrao e o operador solta o cartao na errada. */
.kanban { display: flex; gap: 12px; overflow-x: auto; padding-bottom: 10px; align-items: flex-start; }

.coluna {
  min-width: 264px; width: 264px; flex-shrink: 0;
  border-radius: var(--r-2);
  background: #EEF2F8;
  border: 1px solid #E3E9F1;
  border-top: 3px solid var(--etapa, var(--accent));
  transition: all .2s var(--ease);
  overflow: hidden;
}
.coluna.alvo {
  border-color: var(--etapa, var(--accent));
  box-shadow: 0 0 0 2px var(--etapa-fraca, rgba(15,27,45,.25)), 0 0 24px var(--etapa-fraca, rgba(15,27,45,.2));
}

/* Faixa de titulo: fundo na cor da etapa, sempre no topo da coluna. */
.coluna-topo {
  display: flex; align-items: center; justify-content: space-between; gap: 8px;
  padding: 10px 12px 4px;
  background: transparent;
}
.coluna-titulo { font-weight: 700; font-size: 13px; letter-spacing: .01em; color: var(--texto); }
.coluna-valor { font-size: 11.5px; color: var(--texto-3); }
.coluna-contador {
  min-width: 24px; padding: 1px 8px; text-align: center;
  background: transparent; color: var(--texto);
  border-radius: var(--pill); font-size: 13px; font-weight: 700;
}

.coluna-corpo { display: flex; flex-direction: column; gap: 8px; min-height: 56px; padding: 10px; }

.card-negocio {
  padding: 11px 13px; border-radius: 10px;
  background: #FFFFFF;
  border: 1px solid #E3E9F1;
  box-shadow: 0 1px 2px rgba(15,27,45,.04);
  cursor: grab; transition: all .2s var(--ease);
}
.card-negocio:hover {
  border-color: var(--etapa, var(--accent));
  transform: translateY(-1px);
  box-shadow: 0 4px 18px rgba(15,27,45,.12);
}
.card-negocio.arrastando { opacity: .4; }

.coluna-vazia {
  padding: 14px 8px; text-align: center; font-size: 12px; color: var(--texto-2);
  border: 1px dashed rgba(74,90,112,.18); border-radius: var(--r-1);
}

/* ---------------------------------------------------------------- modal */

.modal-fundo {
  position: fixed; inset: 0; z-index: 90;
  background: rgba(5,32,41,.45); backdrop-filter: blur(4px);
  display: flex; align-items: flex-start; justify-content: center;
  padding: 40px 18px; overflow-y: auto;
}
.modal { width: 100%; max-width: 620px; animation: sobe .22s var(--ease); }
.modal.largo { max-width: 900px; }
@keyframes sobe { from { opacity: 0; transform: translateY(12px); } to { opacity: 1; transform: none; } }
.modal-topo { display: flex; align-items: flex-start; gap: 14px; padding: 18px 20px; border-bottom: 1px solid rgba(15,27,45,.12); }
.modal-corpo { padding: 20px; }
.modal-acoes { display: flex; gap: 9px; flex-wrap: wrap; padding: 14px 20px; border-top: 1px solid rgba(15,27,45,.12); }

/* ---------------------------------------------------------------- diversos */

.vazio { padding: 34px 20px; text-align: center; color: var(--texto-2); font-size: 13.5px;
  border: 1px dashed rgba(15,27,45,.2); border-radius: var(--r-2); }

.alerta { padding: 11px 14px; border-radius: var(--r-1); font-size: 13px; display: flex; gap: 9px; align-items: flex-start; }
.alerta.erro  { background: #FEF3F2; border: 1px solid rgba(239,68,68,.3); color: #B42318; }
.alerta.aviso { background: #FFF6EA; border: 1px solid rgba(199,122,26,.4); color: #8A4B08; }
.alerta.ok    { background: #E3F5EC; border: 1px solid rgba(16,185,129,.3); color: #0F7A55; }
.alerta.info  { background: var(--soft); border: 1px solid var(--soft-2); color: var(--accent); }

.toast {
  position: fixed; bottom: 22px; left: 50%; transform: translateX(-50%); z-index: 200;
  padding: 11px 20px; border-radius: var(--pill); font-size: 13.5px; font-weight: 500;
  background: #FFFFFF; border: 1px solid rgba(15,27,45,.4);
  box-shadow: 0 8px 32px rgba(15,27,45,.18); animation: sobe .2s var(--ease); max-width: 90vw;
}
.toast.erro { border-color: rgba(239,68,68,.6); color: #B42318; }
.toast.ok   { border-color: rgba(16,185,129,.6); color: #0F7A55; }

.carregando { display: inline-block; width: 15px; height: 15px; border: 2px solid rgba(15,27,45,.25);
  border-top-color: var(--accent); border-radius: 50%; animation: girar .7s linear infinite; }
@keyframes girar { to { transform: rotate(360deg); } }

.barra { height: 6px; border-radius: var(--pill); background: rgba(74,90,112,.14); overflow: hidden; }
.barra > div { height: 100%; background: var(--accent-2); transition: width .4s var(--ease); }

.grafico { display: flex; align-items: flex-end; gap: 3px; height: 120px; }
.grafico > div { flex: 1; background: var(--gradiente); border-radius: 3px 3px 0 0; min-height: 2px; opacity: .85; }
.grafico > div:hover { opacity: 1; }

/* ---------------------------------------------------------------- entrada */

.tela-cheia { min-height: 100vh; display: grid; place-items: center; padding: 22px; }
.card-entrada { width: 100%; max-width: 420px; padding: 30px; }
.card-entrada.largo { max-width: 640px; }

.passos { display: flex; gap: 6px; margin-bottom: 22px; }
.passo { flex: 1; height: 3px; border-radius: var(--pill); background: rgba(74,90,112,.18); }
.passo.feito { background: var(--gradiente); }

/* ---------------------------------------------------------------- celular */

/* Botao que so existe no celular (o "Voltar" da conversa). Vem antes das
   media queries, que o religam abaixo de 820px. */
.so-celular { display: none !important; }

@media (max-width: 1100px) {
  .inbox { grid-template-columns: 280px 1fr; }
  .inbox-painel { display: none; }
  .g4 { grid-template-columns: repeat(2, 1fr); }
}

@media (max-width: 820px) {
  .app { flex-direction: column; }
  .lateral {
    width: 100%; height: auto; position: static;
    flex-direction: row; overflow-x: auto; padding: 10px;
    border-right: 0; border-bottom: 1px solid rgba(15,27,45,.1);
  }
  .marca, .nav-grupo { display: none; }
  .nav-item { width: auto; white-space: nowrap; }
  .inbox { grid-template-columns: 1fr; height: auto; }
  .inbox-lista { border-right: 0; }
  .inbox.com-conversa .inbox-lista { display: none; }
  .g2, .g3, .g4 { grid-template-columns: 1fr; }
  .conteudo { padding: 14px; }

  /* Uso no celular (13/10/2026). A equipe atende pelo telefone, e cada item
     aqui era um tropeço real nessa largura. */

  /* O Inbox compensa o respiro do conteudo com margem negativa de 22px; com
     14px de respiro sobravam 8px de cada lado e a tela rolava para o lado. */
  .inbox { margin: -14px !important; }
  .so-celular { display: inline-flex !important; }

  /* Conversa aberta: o topo quebra linha em vez de espremer o nome, os baloes
     usam a largura da tela e a caixa de escrever fica presa embaixo. */
  .thread-topo { flex-wrap: wrap; gap: 8px; padding: 10px 12px; }
  .thread-corpo { padding: 12px; }
  .balao { max-width: 88%; }
  .balao.nota { max-width: 94%; }
  .balao audio { width: 100%; max-width: 240px; }
  .thread-rodape { position: sticky; bottom: 0; background: #FFFFFF; padding: 10px 12px; z-index: 5; }

  /* iPhone da zoom sozinho em campo com letra menor que 16px. */
  input, select, textarea { font-size: 16px; }

  /* Tabela larga rola dentro dela mesma, e nao a tela inteira. */
  .tabela { display: block; overflow-x: auto; white-space: nowrap; -webkit-overflow-scrolling: touch; }

  /* Funil: uma etapa por vez, de deslizar, com a proxima aparecendo na borda. */
  .kanban { scroll-snap-type: x mandatory; }
  .coluna { min-width: 84vw; width: 84vw; scroll-snap-align: start; }

  /* Topo: titulo e botoes da tela quebram linha. */
  .topo { flex-wrap: wrap; padding: 12px 14px; }
  #acoes-topo { flex-wrap: wrap; }

  /* Alvo de toque confortavel. */
  .nav-item, .btn { min-height: 40px; }
  .modal-corpo, .modal-topo { padding: 14px; }
}

/* Cartao de tarefa atrasada na Agenda: a borda e o unico aviso que sobrevive
   a uma lista longa lida de relance. */
.borda-erro { border-left: 3px solid var(--erro, #B42318) !important; }

/* ---------------------------------------------------------------- marca do cliente (M2) */
.marca-logo { object-fit: contain; background: #fff; padding: 2px; }
.faixa-suporte { margin: 0 0 14px; }

/* ---------------------------------------------------------------- lead (M6.5) */

/* Temperatura: mesma cor no Inbox, no Funil, na ficha e no painel. */
.temp {
  display: inline-flex; align-items: center; padding: 1px 9px; border-radius: 6px;
  font-size: 11px; font-weight: 700; letter-spacing: .02em; color: #FFFFFF; background: var(--texto-2);
}
.temp.quente { background: var(--t-quente); }
.temp.morno  { background: var(--t-morno); }
.temp.frio   { background: var(--t-frio); }
.temp.ruim   { background: var(--t-ruim); }
.nota-lead {
  display: inline-flex; align-items: center; justify-content: center; min-width: 24px;
  padding: 0 6px; border: 1px solid #D5DEEA; border-radius: 6px; background: #FFFFFF;
  font-size: 11.5px; font-weight: 700; color: var(--texto);
}
.selo-lead { display: inline-flex; align-items: center; gap: 4px; }

/* Ficha do lead: o que o vendedor le antes de chamar. */
.ficha-lead { border-top: 3px solid #D4A017; padding: 14px 16px; margin-bottom: 16px; }
.ficha-lead .cabeca { display: flex; align-items: center; gap: 8px; margin-bottom: 10px; }
.ficha-lead .cabeca strong { font-size: 15px; }
.ficha-lead dl { display: grid; grid-template-columns: 96px 1fr; gap: 6px 10px; margin: 0; font-size: 12.5px; }
.ficha-lead dt { color: var(--texto-2); }
.ficha-lead dd { margin: 0; color: var(--texto); }

/* ---------------------------------------------------------------- painel de leads */

.faixa-painel {
  display: flex; align-items: center; gap: 14px; flex-wrap: wrap;
  padding: 16px 20px; margin-bottom: 16px; border-radius: var(--r-3);
  background: var(--lateral); color: #FFFFFF; box-shadow: var(--sombra);
}
.faixa-painel h2 { color: #FFFFFF; font-size: 17px; }
.faixa-painel .mini { opacity: .8; }
.pilulas { display: flex; gap: 6px; flex-wrap: wrap; }
.pilulas button {
  padding: 4px 14px; border-radius: var(--pill); border: 1px solid rgba(255,255,255,.5);
  background: transparent; color: #FFFFFF; font: inherit; font-size: 12.5px; font-weight: 600; cursor: pointer;
}
.pilulas button:hover { background: rgba(255,255,255,.12); }
.pilulas button.ativo { background: #FFFFFF; color: var(--accent); border-color: #FFFFFF; }

.kpi { padding: 14px 16px 10px; border-left: 4px solid var(--kpi, var(--accent-2)); }
.kpi .rotulo { margin-bottom: 4px; }
.kpi .valor { font-size: 26px; font-weight: 700; line-height: 1.1; color: var(--texto); }
.kpi .variacao { font-size: 12px; color: var(--texto-2); margin: 2px 0 6px; }
.kpi .variacao .sobe { color: var(--ok); font-weight: 600; }
.kpi .variacao .desce { color: var(--erro); font-weight: 600; }
.kpi svg { display: block; width: 100%; height: 36px; }

.titulo-cartao { font-size: 12px; font-weight: 700; letter-spacing: .06em; text-transform: uppercase; color: var(--accent); margin-bottom: 12px; }
.legenda { display: flex; gap: 12px; flex-wrap: wrap; font-size: 12px; color: var(--texto-2); }
.legenda i { display: inline-block; width: 10px; height: 10px; border-radius: 3px; margin-right: 5px; vertical-align: -1px; }

.barras-pilha { display: flex; align-items: flex-end; gap: 3px; height: 170px; }
.barras-pilha .dia { flex: 1; display: flex; flex-direction: column-reverse; min-width: 3px; height: 100%; }
.barras-pilha .dia > span { display: block; width: 100%; }
.barras-pilha .dia > span:last-child { border-radius: 3px 3px 0 0; }
.eixo { display: flex; justify-content: space-between; font-size: 11px; color: var(--texto-2); margin-top: 6px; }

.rosca { display: grid; grid-template-columns: 150px 1fr; gap: 16px; align-items: center; }
.rosca svg { width: 150px; height: 150px; }
.rosca table { width: 100%; font-size: 13px; border-collapse: collapse; }
.rosca td { padding: 6px 4px; border-bottom: 1px solid var(--linha); }
.rosca td:nth-child(2) { font-weight: 700; text-align: right; }
.rosca td:nth-child(3) { color: var(--texto-2); text-align: right; width: 44px; }

.funil-blocos { display: grid; grid-template-columns: repeat(4, 1fr); gap: 10px; }
.funil-blocos .bloco { border-radius: 10px; padding: 10px 14px; color: #FFFFFF; background: var(--cor, var(--accent-2)); min-height: 62px; }
.funil-blocos .bloco b { display: block; font-size: 22px; line-height: 1.15; }
.funil-blocos .bloco span { font-size: 12.5px; font-weight: 600; opacity: .95; }

.ranking .item { display: grid; grid-template-columns: 1fr auto 40px; gap: 4px 10px; font-size: 13px; margin-bottom: 9px; }
.ranking .item b { text-align: right; }
.ranking .item .pct { color: var(--texto-2); text-align: right; }
.ranking .trilho { grid-column: 1 / -1; height: 5px; border-radius: var(--pill); background: #EEF2F8; overflow: hidden; }
.ranking .trilho > div { height: 100%; border-radius: var(--pill); background: #D4A017; }

@media (max-width: 1100px) {
  .funil-blocos { grid-template-columns: repeat(2, 1fr); }
  .g6 { grid-template-columns: repeat(2, 1fr) !important; }
}
@media (max-width: 820px) {
  .rosca { grid-template-columns: 1fr; justify-items: center; }
  .g-graficos { grid-template-columns: minmax(0, 1fr) !important; }
  .lateral { background: var(--lateral); }
}
.g6 { grid-template-columns: repeat(3, 1fr); }
.g-graficos { grid-template-columns: minmax(0, 1.6fr) minmax(0, 1fr); }

/* ---------------------------------------------------------------- visual novo (fase 0) */
/* Barra azul no alto com as areas; sub-abas logo abaixo; a tela de sempre embaixo. */

.app-novo { flex-direction: column; }
.barra-topo { position: sticky; top: 0; z-index: 30; background: var(--lateral); color: var(--lateral-texto); }
.barra-linha { display: flex; align-items: center; gap: 18px; padding: 10px 20px; flex-wrap: wrap; }
.barra-topo .marca { padding: 0; }
.barra-topo .marca-icone { background: #FFFFFF; color: var(--accent); }
.barra-topo .marca-nome { color: #FFFFFF; white-space: nowrap; }
.areas { display: flex; gap: 4px; flex: 1 1 auto; min-width: 0; overflow-x: auto; scrollbar-width: none; }
.areas::-webkit-scrollbar { display: none; }
.area-btn {
  display: inline-flex; align-items: center; gap: 6px; white-space: nowrap;
  padding: 8px 14px; border-radius: var(--pill); border: 0; background: transparent;
  color: inherit; font: inherit; font-size: 14.5px; font-weight: 600; cursor: pointer; transition: background .2s var(--ease);
}
.area-btn:hover { background: rgba(255,255,255,.1); color: #FFFFFF; }
.area-btn[aria-current="page"] { background: #FFFFFF; color: var(--accent); }
.area-btn .badge { background: var(--erro); color: #FFFFFF; }
.area-btn[aria-current="page"] .badge { background: var(--accent); }

.barra-acoes { display: flex; align-items: center; gap: 8px; margin-left: auto; }
.busca-global { position: relative; display: flex; align-items: center; gap: 6px;
  background: rgba(255,255,255,.12); border-radius: var(--pill); padding: 0 12px; height: 36px; }
.busca-global input { background: transparent; border: 0; color: #FFFFFF; width: 210px; height: 34px; padding: 0; font: inherit; font-size: 14px; outline: none; box-shadow: none; }
.busca-global input::placeholder { color: rgba(255,255,255,.7); }
.busca-global:focus-within { background: rgba(255,255,255,.2); box-shadow: 0 0 0 2px rgba(255,255,255,.5); }
.busca-global-lista {
  position: absolute; left: 0; top: calc(100% + 6px); z-index: 40; width: 320px; max-width: calc(100vw - 24px);
  display: flex; flex-direction: column; padding: 6px; border-radius: 12px;
  background: #FFFFFF; color: var(--texto); box-shadow: 0 12px 32px rgba(15,27,45,.18);
}
.busca-global-lista button {
  display: flex; flex-direction: column; align-items: flex-start; gap: 2px; text-align: left;
  padding: 9px 12px; border: 0; background: none; border-radius: 8px; font: inherit; font-size: 14px; color: inherit; cursor: pointer;
}
.busca-global-lista button:hover, .busca-global-lista button:focus-visible { background: rgba(15,27,45,.06); }
.barra-topo .menu-mais-lista { color: var(--texto); }
.perfil-nome { padding: 8px 12px 10px; border-bottom: 1px solid var(--linha); margin-bottom: 4px; }

.ic-btn {
  position: relative; display: inline-grid; place-items: center; width: 36px; height: 36px; border-radius: var(--pill);
  border: 0; background: rgba(255,255,255,.12); color: #FFFFFF; cursor: pointer; font: inherit; font-weight: 700; font-size: 14px;
}
.ic-btn:hover, .ic-btn[aria-current="page"] { background: rgba(255,255,255,.24); }
.ic-btn .badge { position: absolute; top: -4px; right: -4px; padding: 0 6px; font-size: 11px; background: var(--erro); color: #FFFFFF; }
.ic-btn.perfil { background: #FFFFFF; color: var(--accent); }

.wa-estado { display: inline-flex; align-items: center; gap: 6px; white-space: nowrap; font-size: 13px; font-weight: 600;
  padding: 6px 10px; border-radius: var(--pill); background: rgba(255,255,255,.12); color: #FFFFFF; }
.wa-estado i { width: 8px; height: 8px; border-radius: 50%; background: #9AA8BC; }
.wa-estado.ok i { background: var(--cta); }
.wa-estado.erro { background: var(--erro); }
.wa-estado.erro i, .wa-estado.aviso i { background: #FFFFFF; }
.wa-estado.aviso { background: var(--aviso); }

.sub-abas { display: flex; gap: 2px; padding: 0 20px; overflow-x: auto; scrollbar-width: none;
  background: var(--bg-card); border-bottom: 1px solid var(--linha); }
.sub-abas::-webkit-scrollbar { display: none; }
.sub-aba {
  white-space: nowrap; padding: 12px 14px; border: 0; background: none; cursor: pointer;
  font: inherit; font-size: 14px; font-weight: 500; color: var(--texto-2, #4A5A70);
  box-shadow: inset 0 -2px 0 transparent; transition: color .2s var(--ease);
}
.sub-aba:hover { color: var(--texto); }
.sub-aba[aria-current="page"] { color: var(--accent); font-weight: 700; box-shadow: inset 0 -3px 0 var(--accent); }

/* A barra ja e fixa: o topo da tela rola junto com o conteudo. */
.app-novo .topo { position: static; backdrop-filter: none; }
.app-novo .principal[data-tela-atual="painel"], .app-novo .principal.tela-painel { min-height: 0; }
.app-novo .inbox { height: calc(100vh - 174px); }

@media (max-width: 1100px) {
  .busca-global input { width: 150px; }
  .wa-estado { font-size: 0; gap: 0; padding: 10px; }
}
@media (max-width: 820px) {
  .barra-topo { position: static; }
  .barra-linha { padding: 10px 12px; gap: 10px; }
  .barra-topo .marca { display: flex; }
  .barra-topo .marca-nome { display: none; }
  .barra-acoes { order: 2; flex: 1 1 0; min-width: 0; gap: 6px; }
  .busca-global { flex: 1 1 0; min-width: 0; }
  .busca-global input { width: 100%; min-width: 0; }
  .areas { order: 3; flex: 1 1 100%; }
  .sub-abas { padding: 0 12px; }
  .app-novo .inbox { height: auto; }
}

/* ---------------------------------------------------------------- conversas (fase 1) */

.atalhos-inbox { display: flex; gap: 6px; padding: 10px 10px 0; flex-wrap: wrap; }
.atalho {
  display: inline-flex; align-items: center; gap: 6px; padding: 6px 12px; border-radius: var(--pill);
  border: 1px solid var(--linha); background: var(--bg-card); color: var(--texto-2); font: inherit; font-size: 13px; font-weight: 600; cursor: pointer;
}
.atalho[aria-pressed="true"] { background: var(--accent); border-color: var(--accent); color: #FFFFFF; }
.conta-fila:empty { display: none; }
.conta-fila { margin-left: 6px; padding: 0 7px; border-radius: var(--pill); font-size: 12px; font-weight: 700;
  background: rgba(15,27,45,.08); color: inherit; }
.conta-fila.urgente { background: var(--erro); color: #FFFFFF; }
.atalho .conta-fila { margin-left: 0; }

.conversa.em-crise { box-shadow: inset 4px 0 0 var(--erro); background: #FDF1F0; }
.faixa-crise { margin: 8px 12px; position: sticky; top: 0; z-index: 4; }

/* ---------------------------------------------------------------- hoje (fase 2) */

.hoje { display: flex; flex-direction: column; gap: 16px; max-width: 1240px; }
.hoje h2 { font-family: var(--titulo); font-size: 1.7rem; line-height: 1.15; margin: 2px 0 4px; }
.hoje h3 { font-family: var(--titulo); font-size: 1.05rem; }
.hoje-crise { display: flex; flex-wrap: wrap; align-items: center; gap: 8px 12px; }
.hoje-crise .btn { margin-left: auto; }
.hoje-cabeca { display: flex; flex-wrap: wrap; gap: 12px 24px; align-items: flex-end; }
.hoje-ola { flex: 1 1 320px; }
.hoje-ola p { font-size: 1.05rem; color: var(--texto-3); }
.hoje-nums { display: flex; flex-wrap: wrap; gap: 12px; flex: 0 1 460px; }
.hoje-num { flex: 1 1 200px; padding: 12px 14px; }
.hoje-num-v { display: block; font-family: var(--titulo); font-size: 1.5rem; font-weight: 700; line-height: 1.2; color: var(--texto); }
.hoje-ok { color: var(--ok); }
.hoje-alerta { color: var(--erro); }
.hoje-meta { height: 6px; border-radius: var(--pill); background: var(--soft); margin: 6px 0 4px; overflow: hidden; }
.hoje-meta i { display: block; height: 100%; border-radius: inherit; background: var(--agua); }

.hoje-agora { display: flex; flex-wrap: wrap; gap: 16px 28px; align-items: center; }
.hoje-agora-info { flex: 1 1 380px; min-width: 0; display: flex; flex-direction: column; gap: 6px; }
.hoje-nome { font-size: 1.45rem !important; }
.hoje-ultima { background: var(--soft); border-radius: var(--r-2); padding: 9px 12px; font-size: 14px; overflow-wrap: anywhere; }
.hoje-agora-acoes { flex: 0 1 300px; display: flex; flex-wrap: wrap; gap: 8px; }
.hoje-agora-acoes .btn-whats { flex: 1 1 100%; min-height: 44px; }
.vazio-agora { display: block; }

.hoje-colunas { display: grid; grid-template-columns: minmax(0, 1fr) 340px; gap: 16px; align-items: start; }
.hoje-fila { display: flex; flex-direction: column; gap: 6px; }
.hoje-linha {
  display: flex; flex-wrap: wrap; align-items: center; gap: 6px 10px; width: 100%; min-height: 52px; padding: 8px 12px;
  border: 2px solid transparent; border-radius: var(--r-2); background: #F8FAFD; font: inherit; color: var(--texto); text-align: left; cursor: pointer;
}
.hoje-linha:hover { border-color: var(--soft-2); }
.hoje-linha[aria-current="true"] { border-color: var(--agua); background: var(--bg-card); }
.hoje-linha.em-crise { background: #FDF1F0; }
.hoje-motivo { min-width: 150px; justify-content: center; }
.hoje-linha-txt { flex: 1 1 200px; min-width: 0; display: flex; flex-direction: column; }
.hoje-agenda { display: flex; gap: 10px; padding: 7px 0; border-top: 1px solid var(--linha); cursor: pointer; }
.hoje-agenda:first-of-type { border-top: 0; }
.hoje-agenda > b { min-width: 46px; }
.hoje-ia { background: var(--accent); color: #FFFFFF; border-color: transparent; }
.hoje-ia .hoje-num-v { color: #FFFFFF; }
.hoje-ia .mini { color: var(--lateral-texto); }
.hoje-ia-grade { display: grid; grid-template-columns: repeat(3, minmax(0, 1fr)); gap: 8px; }

.hoje-retorno {
  display: flex; flex-wrap: wrap; gap: 16px 32px; align-items: center; padding: 20px 22px; border-radius: var(--r-3);
  background: var(--lateral); color: var(--lateral-texto);
}
.hoje-retorno-v { flex: 1 1 300px; }
.hoje-retorno-n { font-family: var(--titulo); font-size: 3rem; font-weight: 700; line-height: 1.05; color: #FFFFFF; }
.hoje-retorno-s { font-size: 14px; }
.hoje-retorno-cx { flex: 1 1 380px; display: grid; grid-template-columns: repeat(3, minmax(0, 1fr)); gap: 10px; }
.hoje-retorno-cx > div { background: rgba(255,255,255,.08); border-radius: var(--r-2); padding: 10px 12px; }
.hoje-retorno-cx > div.destaque { background: var(--agua); }
.hoje-retorno-cx b { display: block; font-size: 1.1rem; color: #FFFFFF; overflow-wrap: anywhere; }
.hoje-retorno .btn { flex: 0 0 auto; }

.hoje-sinais { display: grid; grid-template-columns: repeat(auto-fit, minmax(220px, 1fr)); gap: 12px; }
.hoje-sinal { display: flex; gap: 12px; align-items: flex-start; text-align: left; font: inherit; color: var(--texto); cursor: pointer; }
.hoje-sinal:hover { border-color: var(--agua-funda); }
.hoje-sinal > span:last-child { display: flex; flex-direction: column; }
.hoje-ponto { flex: 0 0 12px; width: 12px; height: 12px; margin-top: 4px; border-radius: 50%; background: #B8C2D1; }
.hoje-ponto.ok { background: var(--ok); }
.hoje-ponto.aviso { background: #E6A23C; }
.hoje-ponto.erro { background: var(--erro); }
.hoje-sinal-t.ok { color: var(--ok); }
.hoje-sinal-t.aviso { color: var(--aviso); }
.hoje-sinal-t.erro { color: var(--erro); }

.hoje-pessoas { display: grid; grid-template-columns: repeat(auto-fill, minmax(200px, 1fr)); gap: 10px; }
.hoje-pessoa { background: #F8FAFD; border-radius: var(--r-2); padding: 10px 12px; display: flex; flex-direction: column; gap: 3px; }
.hoje-semdono { display: flex; flex-wrap: wrap; align-items: center; gap: 8px; padding: 8px 0; border-top: 1px solid var(--linha); }
.hoje-alerta-linha { display: flex; gap: 10px; padding: 8px 0; border-top: 1px solid var(--linha); font-size: 14px; }
.hoje-alerta-linha:first-of-type { border-top: 0; }
.btn-link { border: 0; background: none; padding: 0; font: inherit; color: var(--agua); text-decoration: underline; cursor: pointer; }
.hoje-meta-campo { gap: 8px; margin-bottom: 6px; }
.hoje-meta-campo input { width: 90px; }

@media (max-width: 1000px) {
  .hoje-colunas { grid-template-columns: minmax(0, 1fr); }
}
@media (max-width: 600px) {
  .hoje h2 { font-size: 1.4rem; }
  .hoje-motivo { min-width: 0; }
  .hoje-retorno-n { font-size: 2.3rem; }
  .hoje-retorno-cx { grid-template-columns: minmax(0, 1fr); }
  .hoje-agora-acoes { flex: 1 1 100%; }
}

/* ---------------------------------------------------------------- ajustes (fase 3) */
.sr-only { position: absolute; width: 1px; height: 1px; padding: 0; margin: -1px; overflow: hidden; clip: rect(0 0 0 0); white-space: nowrap; border: 0; }
.ajustes { display: flex; flex-direction: column; gap: 16px; }
.ajustes-intro { margin: 0; }
.ajustes-pronto { display: flex; flex-wrap: wrap; gap: 16px 24px; align-items: center; }
.ajustes-nota { flex: 0 0 auto; min-width: 110px; }
.ajustes-nota-v { font-size: 2.4rem; font-weight: 700; line-height: 1.1; }
.ajustes-itens { flex: 1 1 420px; display: grid; grid-template-columns: repeat(auto-fit, minmax(230px, 1fr)); gap: 4px 16px; }
.ajustes-item { display: flex; gap: 8px; align-items: center; text-align: left; font: inherit; font-size: 14px; color: var(--texto);
  background: none; border: 0; border-radius: var(--r-2); padding: 6px 8px; cursor: pointer; min-height: 36px; }
.ajustes-item:hover { background: #F2F6FB; }
.ajustes-marca { flex: 0 0 22px; height: 22px; border-radius: 50%; display: inline-flex; align-items: center; justify-content: center;
  font-size: 13px; font-weight: 700; background: #EEF2F8; color: var(--texto-2); }
.ajustes-item.ok .ajustes-marca { background: #E3F5EC; color: var(--ok); }
.ajustes-item.falta { font-weight: 600; }
.ajustes-item.falta .ajustes-marca { background: #FFF1DF; color: #8A4B08; }
.ajustes-busca { max-width: 560px; margin: 0; }
.ajustes-grupos { display: grid; grid-template-columns: repeat(auto-fill, minmax(250px, 1fr)); gap: 12px; }
.ajustes-grupo { display: flex; flex-direction: column; gap: 6px; text-align: left; font: inherit; color: var(--texto); cursor: pointer;
  background: #fff; border: 1px solid var(--linha); border-radius: var(--r-2); padding: 16px; min-height: 130px; }
.ajustes-grupo:hover { border-color: var(--agua-funda); }
.ajustes-grupo[hidden] { display: none; }
.ajustes-grupo-topo { display: flex; justify-content: space-between; align-items: flex-start; gap: 8px; width: 100%; }
.ajustes-grupo-topo .badge { white-space: nowrap; }
.ajustes-abrir { margin-top: auto; color: var(--agua); font-weight: 600; font-size: 14px; }
.ajustes-mapa summary { cursor: pointer; display: flex; flex-wrap: wrap; gap: 4px 10px; align-items: baseline; }
.ajustes-mapa-lista { margin-top: 10px; display: flex; flex-direction: column; }
.ajustes-mapa-linha { display: grid; grid-template-columns: minmax(0, 1fr) auto minmax(0, 1fr); gap: 10px; align-items: center; text-align: left;
  font: inherit; font-size: 14px; color: var(--texto); background: none; border: 0; border-top: 1px solid var(--linha); padding: 8px 4px; cursor: pointer; }
.ajustes-mapa-linha:hover { background: #F8FAFD; }
.ajustes-mapa-linha[hidden] { display: none; }
.sub-aba.sub-voltar { color: var(--texto-2); }
.ajuste-parte { align-items: start; }

@media (max-width: 600px) {
  .ajustes-mapa-linha { grid-template-columns: minmax(0, 1fr); gap: 2px; }
  .ajustes-mapa-linha > span[aria-hidden] { display: none; }
}

/* ---------------------------------------------------------------- automacoes e sistema (fase 3B) */
.aut-lista { padding-top: 4px; padding-bottom: 4px; }
.aut-linha { display: flex; flex-wrap: wrap; gap: 8px 16px; align-items: center; padding: 12px 0; border-top: 1px solid var(--linha); }
.aut-linha:first-child { border-top: 0; }
.aut-txt { flex: 1 1 320px; display: flex; flex-direction: column; gap: 2px; min-width: 0; }
.aut-res { flex: 0 1 300px; display: flex; flex-direction: column; align-items: flex-start; gap: 4px; }
.chave-segredo { display: block; word-break: break-all; padding: 9px; background: #EEF3FA; border-radius: 6px; margin-top: 8px; }
.logs-lista { display: flex; flex-direction: column; max-height: 70vh; overflow: auto; }
.logs-linha { display: grid; grid-template-columns: 64px 64px minmax(0, 1fr); gap: 8px; align-items: start; padding: 6px 0; border-top: 1px solid var(--linha); }
.logs-ev { display: flex; flex-direction: column; min-width: 0; overflow-wrap: anywhere; }
.aud-linha { display: grid; grid-template-columns: 90px minmax(0, 1fr) minmax(0, 160px); gap: 8px; align-items: start; padding: 7px 0; border-top: 1px solid var(--linha); }

@media (max-width: 600px) {
  .aut-res { flex-basis: 100%; }
  .logs-linha { grid-template-columns: 56px minmax(0, 1fr); }
  .logs-linha .logs-ev { grid-column: 1 / -1; }
  .aud-linha { grid-template-columns: 80px minmax(0, 1fr); }
  .aud-linha > span:last-child { grid-column: 2; }
}

/* ---------------------------------------------------------------- clientes e agenda (fase 4) */
.ficha-cabeca { display: flex; flex-wrap: wrap; align-items: center; gap: 10px 16px; margin-bottom: 12px; }
.ficha-cabeca h2 { margin: 0; }
.ficha-abas { display: flex; gap: 4px 18px; overflow-x: auto; border-bottom: 1px solid var(--linha); margin: 0 -4px 16px; padding: 0 4px; }
.ficha-abas .sub-aba { white-space: nowrap; }
.ficha-lista { display: flex; flex-direction: column; }
.ficha-linha { display: flex; flex-wrap: wrap; align-items: center; gap: 8px 14px; padding: 10px 0; border-top: 1px solid var(--linha); }
.ficha-linha:first-child { border-top: 0; }
.ficha-linha > span:first-child, .ficha-linha > span:nth-child(2) { flex: 1 1 200px; min-width: 0; }
.ficha-corpo .tabela { display: block; overflow-x: auto; }
.motivos-perda { display: grid; grid-template-columns: repeat(auto-fit, minmax(170px, 1fr)); gap: 8px; }
.motivos-perda .btn { justify-content: center; white-space: normal; text-align: center; }
.aviso-agenda { background: #FFF7ED; display: flex; flex-wrap: wrap; align-items: center; gap: 6px 12px; margin-bottom: 12px; }
.aviso-agenda-lista { flex-basis: 100%; display: flex; flex-direction: column; gap: 4px; font-size: 14px; }
.risco-motivo { flex-basis: 100%; }
.tabela-rola { overflow-x: auto; }

/* ---------------------------------------------------------------- resultados (fase 5) */
.resultados-intro { margin: 0 0 14px; max-width: 80ch; }

/* ---------------------------------------------------------------- celular (fase 6) */
/* As areas descem para uma barra fixa embaixo, ao alcance do polegar, e a
   conversa aberta ocupa a tela: as mensagens rolam dentro dela e a caixa de
   escrever fica sempre a vista. --barra-h vem do app.js (altura do topo). */
@media (max-width: 820px) {
  .app-novo { padding-bottom: calc(60px + env(safe-area-inset-bottom)); }
  .app-novo .areas {
    position: fixed; left: 0; right: 0; bottom: 0; z-index: 35; gap: 0; overflow: visible;
    background: var(--lateral); padding: 6px 6px calc(6px + env(safe-area-inset-bottom));
    box-shadow: 0 -4px 16px rgba(15,27,45,.18);
  }
  .app-novo .area-btn { flex: 1 1 0; justify-content: center; padding: 10px 4px; font-size: 13px; min-width: 0; border-radius: 12px; }
  .app-novo:has(.inbox.com-conversa) { padding-bottom: 0; }
  .app-novo:has(.inbox.com-conversa) .areas,
  .app-novo:has(.inbox.com-conversa) #sub-abas,
  .app-novo:has(.inbox.com-conversa) .topo { display: none; }
  .app-novo .inbox.com-conversa { height: calc(100dvh - var(--barra-h, 60px)); margin: -14px !important; }
  .app-novo .inbox.com-conversa .thread-rodape { position: static; }
  body:has(.app-novo) .toast { bottom: calc(72px + env(safe-area-inset-bottom)); }
}